Shipping policy
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.
2. Shipping Timeframes
Estimated delivery times vary based on your location:
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Domestic Shipping: 3–7 business days
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International Shipping: 7–15 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays or carrier issues.
3. Shipping Charges
Shipping fees are calculated at checkout based on your location and order size. We may offer free shipping on select orders or promotions.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package in real-time.
5. International Shipping
We ship worldwide. However, international customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
6. Delays & Issues
While we strive to deliver your order on time, delays may occur due to unforeseen circumstances. If your order is significantly delayed, please contact our support team.
7. Incorrect Address
Please ensure that your shipping address is accurate. We are not responsible for orders shipped to incorrectly provided addresses. Additional charges may apply for reshipping.
8. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will work with the shipping provider to resolve the issue promptly.
9. Contact Us
If you have any questions about shipping, please contact us at:
Email: support@yourwebsite.com